Quality
Quality is fundamental to every project delivered by the Forbes Bros. Group of Companies. We are committed to meeting or exceeding client expectations by delivering infrastructure that performs safely, reliably, and sustainably for years to come.
Guided by our “Contractor of Choice” strategy, we take a proactive and integrated approach to quality, and we embed it at every stage of the project lifecycle. This commitment drives consistent project excellence, long-term client satisfaction, and lasting partnerships.
Our approach to quality includes:
- End-to-end integration: Quality is embedded from the bid stage through to project closeout, ensuring full scope understanding and appropriate resource planning from the outset.
- Dedicated quality leadership: Full-time Quality Assurance and Quality Control professionals are assigned regionally to oversee implementation, provide governance, and support field teams.
- Skilled and supported personnel: We invest in the recruitment, development, and retention of highly qualified quality professionals, supported by standardized procedures, tools, and best practices.
- Cross-functional collaboration: Close coordination with engineering, operations, and project teams ensures all technical and contractual requirements are met efficiently and effectively.
- Project-specific quality planning: We develop tailored Quality Plans, Inspection and Test Plans (ITPs), and maintain comprehensive quality records, while adapting seamlessly to client-specific systems and platforms.
- Training and continuous improvement: Robust onboarding and ongoing training programs ensure all personnel are equipped to uphold our quality standards and drive continual improvement.
- Standards alignment: Our Quality Management System is aligned with internationally recognized standards, including ISO 9001.